www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 7153359338
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the specified time. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, submit your KYC (Know Your Customer) details to our customer support team via email to facilitate the transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device and then download the latest version. Once installed, you should be able to log in and play the app without any problems. This update should provide a smoother and more enjoyable experience.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means users can receive their earnings from gameplay, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app. This requires saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, but processing times can vary greatly, taking anywhere from 30 minutes to 3 hours. However, there is a possibility of payment delays, which may require a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds once you've earned money by playing games with the bonus amount. This allows you to keep your gaming earnings separate from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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